Tourism advisor ref. no.: ta/as/172015 place of work

Main responsibilities:
- Helping customers to arrange their travels and expectations in terms of arranging their travels
- Provide active support to customers before and after booking
- Explaining travel procedures to the customers
- Delivering the highest quality customer service
- Working with colleagues to ensure Clients expectations are met

Candidate profile:
- Fluent oral skills in French
- Ability to communicate in English language
- Excellent customer care and proactive attitude
- Results oriented approach
- Attention to details
- Being a team player
- Previous travel industry or/and hospitality experience plus customer service will be an asset
- Willingness to work on shifts
- Flexible working hours for Full Time or Part Time Employees

Benefits:
- Competitive salary (plus extra bonuses)
- Private medical care for you and for your family (including dental care)
- Attractive benefits package - cafeteria benefit system (Multisport Card, Gift Cards)
- Full-paid appropriate certified training (Amadeus or Galileo)
- Relocation package and bonus for commuters
- Employee Referral Award Program
- A multicultural, environment with great working atmosphere
- Trainers support for language development
- Fast recruitment process taking 2-3 weeks, with a remote application systems
- Flexible starting dates

Pensja:

Lokalizacja: Krakow

Firma: Serco